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Phase 2 Update

Trains are now running between Wirral and James Street station in Liverpool.

Until Tuesday 30 May, trains will run between Wirral and James Street station every day, including Saturdays and Sundays. Rail replacement buses are not running.

Rock n Roll Marathon Update

Due to the Rock n Roll marathon event taking place, in Liverpool city centre, road closures will be in place. With this in mind we cannot run the rail replacement disability bus into the city.

We advise passengers requiring assisted travel to and from James Street to use platform 1 and the passenger lift. Passengers travelling to and from Moorfields can be accommodated by rail replacement disability bus from Hamilton Square to Sandhills, then Northern services into Moorfields and Liverpool Central.

Please note these arrangements for only for when the disability bus is scheduled to run.  Outside of these hours, normal passenger assist process applies.

Phase 1 and Phase 3 

During Phase 1 and Phase 3 of Wirral loop line track renewal, we will not be able to take passengers in wheelchairs or mobility scooters cross-river by train. Passengers will be transported on rail replacement buses or other suitable vehicles.

If you require assistance, please contact Merseyrail’s Customer Relations Team to ensure there are staff at either end of your journey to help. Ideally, we would like 24 hours’ notice, however we understand this may not always be possible and will work to ensure you can complete your journey with us.

To make arrangements, call 0800 0277 347 (freephone) or 0151 555 1111, Monday to Friday from 07:00 until 19:00. If you would like to travel outside these hours or at weekends please call 0151 702 2704.

Assisted Travel Vehicle

As well as the spaces on the rail replacement buses, an additional vehicle suitable for wheelchairs and mobility scooters will run between Birkenhead and Liverpool. Please see the full timetables below.

Phase 2 - 13 to 17 February Timetable

 

Hamilton Square James Street Moorfields St George's Hall Hamilton Square
Arrival Departure Arrival Departure Arrival Departure Arrival Departure Arrival
07.00 07.10 07.22 07.30  07.38  07.46 07.52 08.00  08.16
07.45 07.55  08.07 08.15  08.23  08.31  08.37  08.45  09.01
08.30 08.40  08.52  09.00  09.08  09.16  09.22  09.30  09.46 
09.15 09.25  09.37  09.45  09.53  10.01 10.07  10.15 10.31
10.00  10.10 10.22 10.30  10.38  10.46  10.52  11.00  11.16 
10.45 10.55 11.07  11.15  11.23  11.31  11.37 11.45  12.01 
11.30 11.40  11.52  12.00  12.08  12.16  12.22  12.30  12.46 
12.15 12.25  12.37  12.45  12.53  13.01  13.07  13.15  13.31 
13.00 13.10  13.22  13.30  13.38  13.46  13.52  14.00  14.16 
13.45 13.55  14.07  14.15  14.23  14.31  14.47 14.45  15.01 
14.30 14.40  14.52  15.00  15.08  15.16  15.22  15.30  15.46 
15.15 15.25  15.37  15.45  15.53  16.01  16.07  16.15  16.31 
16.00 16.10  16.22  16.30  16.38  16.46  16.52  17.00  17.16 
16.45 16.55  17.07  17.15  17.23  17.31  17.37  17.45  18.01 
17.30 17.40  17.52  18.00  18.08  18.16  18.22  18.30  18.46 
18.15 18.25  18.37  18.45  18.53  19.01  19.07  19.15  19.31 
19.00 19.10  19.22 19.30  19.38  19.46  19.52  20.00  20.16 
19.45 19.55  20.07  20.15  20.23  20.31  20.37  20.45  21.01 
20.30 20.40  20.52  21.00  21.08  21.16 21.22  21.30  22.46 
21.15 21.25 21.37 21.45  21.53  22.01  22.07  22.15  22.31 

Phase 1 - Monday to Friday Timetable

 

Birkenhead Central Birkenhead North Moorfields St George's Hall Birkenhead Central
Arrival Departure Arrival Departure Arrival Departure Arrival Departure Arrival
07.00 07.10 07.20 07.28  07.54  08.02 08.08 08.16  08.32
07.45 07.55  08.05 08.13  08.39  08.47  09.03  09.11  09.21 
08.30 08.40  08.50  08.58  09.24  09.32  09.48  09.56  10.06 
09.15 09.25  09.35  09.43  10.09  10.17 10.33  10.41 10.51
10.00  10.10 10.20 10.28  10.54  11.02  11.18  11.26  11.36 
10.45 10.55 11.05  11.13  11.39  11.47  12.03 12.11  12.21 
11.30 11.40  11.50  11.58  12.24  12.32  12.48  12.56  13.06 
12.15 12.25  12.35  12.43  13.09  13.17  13.33  13.41  13.51 
13.00 13.10  13.20  13.28  13.54  14.02  14.18  14.26  14.36 
13.45 13.55  14.05  14.13  14.39  14.47  15.03  15.11  15.21 
14.30 14.40  14.50  14.58  15.24  15.32  15.48  15.56  16.06 
15.15 15.25  15.35  15.43  16.09  16.17  16.33  16.41  16.51 
16.00 16.10  16.20  16.28  16.54  17.02  17.18  17.26  17.36 
16.45 16.55  17.05  17.13  17.39  17.47  18.03  18.11  18.21 
17.30 17.40  17.50  17.58  18.24  18.32  18.48  18.56  19.06 
18.15 18.25  18.35  18.43  19.09  19.17  19.33  19.41  19.51 
19.00 19.10  19.20 19.28  19.54  20.02  20.18  20.26  20.36 
19.45 19.55  20.05  20.13  20.39  20.47  21.03  21.11  21.21 
20.30 20.40  20.50  20.58  21.24  21.32 21.48  21.56  22.06 
21.15 21.25 21.35 21.43  22.09  22.17  22.33  22.41  22.51 

Saturday and Sunday Timetable

 

Birkenhead Central Birkenhead North Moorfields St George's Hall Birkenhead Central
Arrival Departure Arrival Departure Arrival Departure Arrival Departure Arrival
09.00 09.10 09.20 09.28  09.54  10.02 10.08 10.16  10.32
09.45 09.55  10.05 10.13  10.39  10.47  10.53 11.01  11.17 
10.30 10.40  10.50  10.58  11.24  11.32  11.38  11.46  12.02 
11.15 11.25  11.35  11.43  12.09  12.17 12.23  12.31 12.47
12.00  12.10 12.20 12.28  12.54  13.02  13.08  13.16  13.32 
12.45 12.55 13.05  13.13  13.39  13.47  13.53 14.01  14.17 
13.30 13.40  13.50  13.58  14.24  14.32  14.38  14.46  15.02 
14.15 14.25  14.35  14.43  15.09  15.17  15.23  15.31  15.47 
15.00 15.10  15.20  15.28  15.54  16.02  16.08  16.16  16.32 
15.45 15.55  16.05  16.13  16.39  16.47  16.53  17.01  17.17 
16.30 16.40  16.50  16.58  17.24  17.32  17.38  17.46  18.02 
17.15 17.25  17.35  17.43  18.09  18.17  18.23  18.31  18.47 
18.00 18.10  18.20  18.28  18.54  19.02  19.08  19.16  19.32 

 

 

Phase 2 Monday to Friday


13 - 17 February

All Wirral line trains will start and terminate at James Street Platform 2, which can only be accessed by stairs. If you are unable to climb stairs unaided, please arrange for assisted travel by contacting Merseyrail’s Customer Relations Team to arrange alternative cross-river transport between Hamilton Square and Liverpool and to ensure staff are at either end of your journey to help.

Ideally, we would like 24 hours’ notice, however we understand this may not always be possible and will work to ensure you can complete your journey with us. To make arrangements, call 0800 0277 347 (Freephone) or 0151 555 1111, Monday to Friday from 07:00 until 19:00. If you would like to arrange travel outside these hours or at weekends please call 0151 702 2704.

20 February – 29 May 

All trains from Chester and Ellesmere Port will start and terminate at James Street platform 2, which can only be accessed by stairs. If you are travelling from Chester or Ellesmere Port to James Street and are unable to climb stairs unaided, please change at Hamilton Square onto the next train which will have come from New Brighton or West Kirby and will go into Platform 1, which has both lift and escalator access. If you are travelling to Chester or Ellesmere Port from James Street and are unable to descend stairs unaided, please board a train to West Kirby or New Brighton from platform 1, which has both lift and escalator access.

Travelling to Moorfields, Lime Street or Liverpool Central Stations

You can use the 10A bus in Liverpool city centre to complete your journey or speak to a member of staff if you need assistance. Valid rail tickets will be accepted on 10A buses between Lime Street and Liverpool ONE.

General Information

Throughout Wirral loop line track renewal, there will be an increase in station announcements to give assurance to our vulnerable passengers. There will also be extra staff at stations to help you if you need assistance.

Tulip Badge

If you require assistance at any staffed Merseyrail station, wearing a tulip badge will automatically identify you to staff who will approach you and offer help. If you would like a tulip badge, speak to a member of staff at any staffed Merseyrail station and they will arrange one for you.

Phase 2 Travel Information

Phase 2 Travel Information

Monday 13 February to Monday 29 May 2017

Read more Phase 2 Travel Information

Phase 3 Travel Information

Phase 3 Travel Information

Tuesday 30 May to Sunday 18 June 2017

Read more Phase 3 Travel Information